End User License Agreement

Effective Date: 23/10/2024

ABOVE ALL
If you are under 18 (or the age of majority regulated by applicable laws where you live), you and your parent or guardian must review this Agreement together. your parents or guardians shall read and accept this Agreement before you use XD Service. your parents or guardians shall be RESPONSIBLE for YOUR capacity for legal transactions to accept all terms in this agreement and XD Service.

Introduction
Thank you for using XD’s service!
This End User License Agreement (“Agreement”) is entered into by and between X.D. Global(HK) Limited and its affiliates. (“XD”) and You (as defined below), governing account access and use of products, contents, and services offered by XD.

PLEASE READ THIS AGREEMENT CAREFULLY, INCLUDING THE PRIVACY POLICY, BEFORE INSTALLING ANY GAME OR USING XD SERVICES. IF YOU DO NOT AGREE TO THIS AGREEMENT OR THE PRIVACY POLICY, PLEASE CLICK THE “REJECT” BUTTON AND DO NOT INSTALL OR USE ANY XD SERVICES.

By clicking the “accept” button, installing the Game (as defined below) or using XD Services (as defined below), You fully understand all terms, accept, and agree to be bound by this Agreement. We may from time to time modify and update this Agreement, and the updated terms shall be deemed effective on the date indicated at the top of this Agreement. You are responsible for checking this Agreement regularly for changes. If You continue to use XD Services after the changes to this Agreement have come into force, You are signifying acceptance to these new terms, unless there are material changes concerning Your interests, in which case we will notify You in other effective ways for You to decide whether to accept the updated terms and continue using our services

1. Definition

Capitalized terms used but not otherwise defined herein, shall have the meanings ascribed to them below:
1.1 “You/Your” means a person who, through any legal means, is authorized by XD a non-commercial license to install the Games and/or use XD Services as well, referred to as “User” or “End User”.
1.2 “Game(s)” means any game software provided or operated by XD, including all updates, enhancements, patches, upgrades, add-ons, free and/or paid downloadable contents to it, any relevant documentations, packaging, manuals, game data and any other elements which are part of the Game, individually or in combination as well.
1.3 “XD Service(s)” mean any and all services provided by XD related to Games, including but not limited to the game software, servers, websites, platforms, community channels, forums, social media, online or offline events, and other online or offline services.
1.4 “Content(s)” means any material or element related to Games and XD Services, including but not limited to the software, technology, text, forum posts, chat posts, Virtual Currency, Virtual Items, profile, graphics, images, pictures, designs, music, sound, video, and all audio-visual materials.
1.5 “License” as set forth in Section 3.3.
1.6 “User Contents” means any derivative works of the Game, including but not limited to livestreaming graphics and videos of the Game, game mod, and other works created by users based on the Game.
1.7 “User-Generated Content” (“UGC”) means any Contents generated by Users, which is not related or based on the Game including feedback, suggestions, comments, ideas, forum posts, profile content, and other Contents that Users provide, publish, or otherwise communicate directly or indirectly to XD regarding the XD Services and platforms or the Game, refers to as “UGC” as well .
1.8 “Virtual Currency” means any digital points, coins or currencies in Games that XD may make available under certain restrictions.
1.9 “Virtual Items” means any and all virtual assets in Games, including but not limited to the game personas, characters, accessories, items, costumes, in-game rewards, power-ups, and in-game experiences.

2. Eligibility

2.1 If You are under 18 (or the age of majority regulated by applicable laws where you live or work), You and Your parent or guardian must review this Agreement together. Your parent or guardian shall read and accept this Agreement before You use XD Service.
2.2 Parent or guardian shall be responsible for the acts of children under 18 years of age (or the age of majority regulated by applicable laws where children live) when using XD Services, including but not limited to any payments, damages, and/or liabilities related to the acts of their children. XD recommends that parent or guardian shall familiarize themselves with parental controls on devices they provide to their children(such as "kid management mode" in the "settings" of the mobile phone, "parental control system" in Steam, etc.).

3. Licenses

3.1 With the exception of any third-party materials and UGC addressed below, all Contents, Games, XD Services, User Contents and all title, ownership rights, intellectual property rights, neighbouring rights, and other rights and interests in and to them are solely owned by XD or its licensors and are protected by international copyright, trade dress, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights.
3.2 You acknowledge that the use of Games or XD Services may require the feature supporting of certain third-party software and/or website, and that will be Your own responsibility to comply with the terms and conditions required by such third-party software and/or website.
3.3 Upon Your agreement to comply with all provisions in this Agreement, XD grants You a personal, limited, non-exclusive, non-commercial, non-transferable, non-sublicensable, non-assignable and fully revocable license (“License”) to use the Games and XD Services. You acknowledge that the rights aforementioned are licensed, not sold, to You. To any usage of XD Services and Contents beyond the License, including for any commercial purposes, You must obtain a separate consent from XD.
3.4 Except as permitted by this Agreement, You shall not:
(1) Reverse engineer, translate, adapt, disassemble, decompile, or reduce to any form any Game or Services in whole or in part;
(2) Copy, reproduce, modify, translate, distribute, transmit, publish, perform, display, or communicate through internet any XD Services, Games, Contents in whole or in part;
(3) Sell, sub-license, rent, grant a security interest in any XD Services, Games, Contents in whole or in part; and/or
(4) Conduct any other act prohibited by applicable laws and regulations of Your country of residence to XD Services, Games, or Contents.
3.5 Any title, rights, and interests (including but not limited to the ownership, intellectual property rights, and proprietary rights) in Games, Contents, and XD Services not expressly granted herein are retained and reserved by XD and/or its licensor.
3.6 To ensure the security and to maintain features of Games and XD Services, XD may update the whole or part of relevant software from time to time. You agree and acknowledge that it is Your own responsibility to determine whether Your device is compatible with XD Services and Games.

4. Virtual Items and Virtual Currency

4.1 You acknowledge that when obtaining any Virtual Currency or Virtual Items, You receive a personal, limited, non-exclusive, non-commercial, non-transferable(for RMT purpose), non-sublicensable, and revocable license to use them in Games or XD Services. You do not have any real-world property rights to the Virtual Items and Virtual Currency and no ownership interest in them is transferred to You, and they have no monetary value and have no value outside of Games and XD Services.
4.2 Any Virtual Items with specific expiration date shall be used within the time limit. XD reserves the right to void and invalidate such Virtual Items, without any notice, after the expiration date of it, no matter such Virtual Items are used or not.
4.3 Virtual Currency and Virtual Items cannot be sold, traded, transferred, or exchanged for real money, and are not refundable unless otherwise required by laws or policies of Your country. Once You redeem Virtual Currency for any Virtual Item, such Virtual Item is not returnable, exchangeable, or refundable, and You are not entitled to a refund for that used Virtual Currency.
4.4 Europe and UK ONLY: IF USERS WHO LIVE IN EUROPE HAVE SIGNED A CONTRACT FOR THE USE OF PAID SERVICES (FOR EXAMPLE, PURCHASE VIRTUAL CURRENCIES OR VIRTUAL ITEMS WITH REAL MONEY) WITH XD CAN WITHDRAW THEIR SUBSCRIPTION, WITHIN 14 DAYS FROM THE LATER OF THE PURCHASE CONTRACT DATE OR THE PAID GAME SERVICE AVAILABILITY DATE, UNLESS USERS GIVE UP THE RIGHT OF WITHDRAW.YOU HAVE KNOWN THAT YOU HAVE THE ABOVE RIGHTS, AND AT THE SAME TIME UNDERSTAND THAT DUE TO THE PARTICULARITY OF THE VIRTUAL ITEMS IN THE GAME, YOU VOLUNTARILY GIVE UP EXERCISING THIS RIGHT BEFORE PURCHASING.
In Europe and US, when You are a minor (under 13 years old or the age of majority regulated by applicable laws of the country or region in which you reside) who signs a contract for paid game service that requires payment, XD will notify You or Your legal representative (legal guardian or parents) that the contract can be canceled without the consent of the legal representative. And when You do not have the consent of Your legal representative before purchasing the items, You or Your legal representative may cancel the contract with XD at any time. However, it cannot be canceled if your purchase is later admitted by Your legal representative, or if You trick XD into believing You as an adult or with the consent of Your legal representative.
Detailed refund policies will be separately notified on the product purchasing screen or the game service website.
4.5 To keep the normal update and operation of the Game and XD Services, maintain a fair environment in the Game, and for other purposes, XD may change the value, price, or characteristics of the Virtual Currency and Virtual Items, or the conditions to obtain them, in its sole discretion and without notice, at any time before the dispatch of such Virtual Currency or Virtual Items. XD shall have no liability to You or anyone else for these actions.
4.6 Certain maximums may apply to purchases of Virtual Currency, depending on Your age or transaction method according to local laws or policies of the country where You work or live. XD reserves the right to change the maximum amount applicable to Virtual Currency purchases at any time without notice, in order to accommodate to the requirements of the applicable law.
4.7 YOU UNDERSTAND AND AGREE THAT XD WILL NOT OFFER REFUNDS FOR VIRTUAL CURRENCY OR VIRTUAL ITEMS UNDER THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT, THIS AGREEMENT, OR ANY XD SERVICES, EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW OF THE COUNTRY WHERE YOU LIVE OR WORK.
4.8 If an Account is permanently banned, all Virtual Items licenses and Virtual Currency balances associated with the suspended Account are forfeited. XD will have no obligation or responsibility to and will not reimburse You for any Virtual Currency or Virtual Items lost due to Your violation of these Terms.
4.9 Notwithstanding this Agreement, the laws in Your country may apply to the purchases of Virtual Items and Virtual Currency supplied by XD to You, and You may have rights or remedies as set out in such laws that apply in addition to, or, to the extent that they are inconsistent, instead of, the rights or remedies set out in this Agreement.

5. User Account

5.1 To access and use XD Services, You may be required to create a user account (“Account”). Before signing into Your Account, You might not be able to access some portions or features of XD Services. XD may provide the option for You to log in Your Account and access the Game or XD Services using Your credentials (e.g., username and password) from a third party recognized by XD. If You choose to use this feature, You acknowledge and agree that XD may obtain Your information from such third party.
5.2 If any XD Services requires You to create a “username” or “persona” to represent yourself in game or online, You should not use Your real name and may not use a username or persona that is used by someone else or that XD determines is vulgar, offensive, infringes someone else’s rights, or violates this Agreement.
5.3 When creating an Account with us, we may ask You to provide certain personal information. You agree to ensure such information is accurate and up-to-date. You acknowledge and agree that, subject to applicable laws of the country where You live or work, XD may apply any “Youth Protection Measures”or other similar features to Your Account to restrict Your access to XD Services or parts of it.
5.4 It is Your own responsibility to maintain the safety and security of Your Account, and to keep Your username, password, any other relevant account information (collectively “Account Information”) confidential. XD is under no obligation to manage Your Account Information and will not compensate or reimburse You for any loss, stolen, misappropriation of Your Account, unless it is attributed to XD. If You suspect any possible issues regarding the security of Your Account, please inform XD immediately, so we may assist You accordingly.
5.5 You agree that You shall be fully responsible for all activities, payments, and contents that occur under Your Account or relating to Your account, no matter it is authorized by You or not.
5.6 XD may limit, suspend, terminate, remove, or delete Your Account, game information, and refuse Your access to XD Services, without any prior notice, in the event that we reasonably suspect You are failing to comply with this Agreement, including but not limited to any actual or suspected illegal or improper use of XD Services. In such cases, any licenses granted to You by XD will automatically end immediately.
5.7 If an Account is inactive for successive 365 days, upon a prior notice to You, XD has the right to delete such Account and remove any records or balances (including the Virtual Currency and Virtual Items) in it, which cannot be retrieved. XD may suspend or terminate Your Account when there is any outstanding balance due from You.
5.8 If You choose to use the Game or Services through “Quick Game”, “Guest Mode”, or other similar convenient modes (collectively “Quick Modes”) without creating or registering an Account, all Your game data under such Quick Modes will not be uploaded to XD’s servers, and the data will be irretrievable when the Game is uninstalled or Your device is damaged.
5.9 We do not recognize or allow the transfer of Account between players. You may not, and may not offer to, purchase, sell, gift, or trade any Account. Any such attempt shall be null and void and may result in the termination and forfeiture of the Account.
5.10 All your rights to use XD services will cease when Your Account is deleted for any reason. Also, if you accidentally delete your account, you will not be able to recover it or ask XD to restore the Account.

6. Data and Privacy

6.1 Your privacy is important to XD. When You use XD Services, XD may collect and store Your personal information (such as age and nationality) and data from Your terminal devices (including computers or mobile phones), such as IP address and device ID, for the purpose of operating the business, improving Games and XD Services, providing relevant support and services, etc.
6.2 Your data is collected, used, stored and transmitted by XD, in accordance with all applicable local laws, policies, and XD’s Privacy Policy which is incorporated into this Agreement by reference. Please read through the Privacy Policy carefully before You continue accessing or using XD Services.

7. User-Generated Content and User Content

7.1 You acknowledge and agree that You are responsible for Your UGC and User Content. You may not upload, transmit, or share any UGC or User Content that infringes a third-party’s legitimate rights (including but not limited to intellectual property rights), or violates the laws, regulations, local policies and this Agreement.
7.2 XD reserves the right, in its sole discretion, to remove, edit or disable UGC or in-game User Content for any reason, for instance if XD reasonably believes that the UGC or in-game User Content contains illegal contents or violates this Agreement in general, but it cannot be deemed as XD’s obligation to remove any harmful UGC or User Content in the Game or XD Services. XD has no obligation to pre-screen all UGC and User Content and does not endorse or approve any UGC or User Content available in XD Services. XD will not be responsible or liable for any UGC or User Content.
7.3 By uploading or contributing the UGC, You grant to XD, its licensors and licensees, an irrevocable, non-exclusive, perpetual, transferable, assignable, worldwide, sublicensable, royalty-free license to use, host, store, reproduce, modify, create derivative works, publicly perform, publicly display, or otherwise transmit and communicate the UGC, or any portion of it, in any manner or form and in any medium or forum, whether now known or later devised, without notice, payment or attribution of any kind to You or any third party. You also grant to all other users who can access and use Your UGC in Games and XD Services the right to use, copy, modify, display, perform, create derivative works from, and otherwise communicate and distribute Your UGC on or through the relevant XD Services without further notice, attribution, or compensation to You.
7.4 If any right or interest (such as moral rights) in the UGC may not be licensed or transferred under any applicable laws, You hereby expressly waive and agree not to assert any such rights, credits, and/or claim for any compensation from XD.
7.5 If You find any UGC or in-game User Content that infringes Your legitimate rights or does harm to public interests, You can always access to XD’s customer support to submit Your requests directly (by clicking the in-game customer support contact button, and such button can be found in General Setting or other similar function pages of the Game and/or XD Services).

8. Rules of Conduct

8.1 To use XD Services, You shall comply with all provisions of this Agreement and other rules or policies XD publishes on its official websites, game platforms, or in the game from time to time. You represent, warrant, and agree that You will not use XD Services in any unlawful, threatening, or harassing manner, or take any action that, in XD’s sole discretion, is considered offensive, libellous, defamatory, immoral, objectionable, or unethical, or that is otherwise inconsistent with laws and regulations applicable in the country or region where You live or work.
8.2 In addition to the above, during Your use of XD Services, You agree not to:
• Violate any law, rule, regulation, or local policies, which are applicable to Your use of XD’s Services.
• Upload files that contain a virus or corrupted data and code.
• Interfere with or disrupt any XD Services or any server or network used to support or provide XD Services, including any hacking or cracking into any XD Services.
• Log in to Games or XD Services in any prohibited way, including but not limited to maliciously registering user accounts in bulk, intentionally crush down servers, and breaking any system barrier.
• Log in to Games or XD Services through an Account of any third party. (At the meantime, we strongly encourage You to keep Your account and password safe, and do not lend, lease, share or otherwise transfer Your account to other users.)
• Use any robot, spider or other automated device or process to access XD Services for any purpose such as scraping data or copying material.
• Use any software or program that damages, interferes with, or disrupts XD Services or another’s computer or property, such as denial of service attacks, spamming, hacking, or uploading computer viruses, worms, Trojan horses, cancelbots, spyware, corrupted files, and time bombs.
• Remove information related to copyright ownership or other intellectual property rights from Games and XD Services.
• Using any hacks, cracks, bots, or unauthorized software programs or tools that may modify, temporarily or permanently, the code or the user experience of the Services, whether locally on your device or on servers, or using any application, software or technology that is not expressly authorized by us that enables cheating, power-leveling, or accomplishing game tasks that cannot be accomplished without the use of such an application, software or technology.
• Modify or forgery instructions or data to change or modify the functionality or operation effects of Games or XD Services; or disseminate, whether for commercial purpose or not, aforementioned methods to the public.
• Access or use Games and/or XD Services through any third-party software, plug-ins, and/or systems that are not developed or authorized by XD; or disseminate, whether for commercial purpose or not, aforementioned software to the public.
• Contribute UGC, organize or participate in any activity, group, or guild that is inappropriate, abusive, harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory, infringing, invades another’s privacy, or is otherwise reasonably objectionable.
• Publish, post, upload or distribute UGC or content that is illegal or that may infringe any rights or privacy of any third party.
• Attempt to obtain, or phish for, a password, account information, or other private information from anyone else in XD Services.
• Sell, buy, trade, or otherwise transfer or offer to transfer Your Account, any personal access to XD Services, or any Contents associated with Your Account, including Virtual Currency and Virtual Items inside or outside XD Services except as expressly permitted by this Agreement, applicable laws or otherwise permitted in the gameplay.
• Take advantage of the price differential of Virtual Currency or Virtual Items to make profit by buying and/or selling Virtual Currency and/or Virtual Items from/in different territories.
• Apply for refund maliciously or take advantage of rules of third-party platforms for unjust enrichment.
• Improperly use in-game support or complaint buttons or make false reports to XD staff.
• Use information about users publicly available in any XD Services (e.g., in the forum) for any inappropriate purpose, including to identify such users in the real world.
• Post or disclose any personal information (except expressly requested by Games or XD Services) of any third party, including the ID number, real name, residential address, etc.
• Use XD Services in a country in which XD is prohibited from offering such services under applicable laws.
• Exploit XD Services, for any commercial purpose, including without limitation (a) using at a cyber ©, computer gaming center or any other location-based site; (b) gathering Virtual Items, Virtual Currency, or other in-game resources for sale outside the Game; or (c)performing in-game services in exchange for payment outside the Game, e.g., power-leveling.
• Other activities that significantly disturbs the peaceful, fair, and respectful gaming environment.
• Impersonate another person (including celebrities), misrepresent that You are a XD employee or a representative of XD, or attempt to mislead users by indicating that You represent XD or any of XD’s subsidiaries or affiliates.
• For Political and Religion purpose.
• Implement cyberbullying on other players in the game.
• Promote, encourage, or help others to take part in any prohibited activity described above.
8.3 You acknowledge and agree that XD has the right to evaluate Your action solely based on data collected by XD in Games and/or XD Services and decides whether You have violated the above rules or not.
8.4 If You or someone using Your Account violates the above rules and fails to remedy this violation after a written warning, XD may take actions as described in Section 8.5 against You. In case of severe violations, XD may take these actions without a warning. You acknowledge that XD reserves the right to suspend or terminate Your Account when XD detects any suspicious action under Your Account.
8.5 XD may take one or more following actions against the violation of rules and stipulations set forth in this Agreement:
• Warning.
• Blocking communication.
• Revise in-game profile.
• Off-lining.
• Deleting or forfeiture of Virtual Currency and/or Virtual Items.
• Blocking login temporarily or permanently
• Suspending all or part of in-game features temporarily or permanently.
• Suspending or terminating the Account temporarily or permanently.
• Deleting game files.
• Disbanding in-game organization.
• Other appropriate action determined by XD based on the nature of Your acts.
8.6 You understand and agree that: (1) During the suspension period, the Virtual Currency and Virtual Items in Your Account is not usable; and (2) XD has no obligation to compensate You for those Virtual Items that have been expired in the suspension period.
8.7 If You have any question or problem regarding Your accessing or using of XD Services, please access to XD’s customer support and contact us.

9. In-game and Game Community Conduct

9.1 You should fully understand and agree that You must be responsible for all actions under Your Account, including but not limited to any content You publish and any consequences arising therefrom.
9.2 To facilitate a positive environment in Games and forums, You agree not to:
• Interfere with or disrupt another player’s use of XD Services. This includes disrupting the normal flow of game play, chat, or dialogue within XD Services by, for example, using vulgar or harassing language, being abusive, excessive shouting (all caps), spamming, flooding, or hitting the return key repeatedly.
• Harass, defame, threaten, bully, embarrass, spam, or do anything else to another player that is unwanted, such as repeatedly sending unwanted messages or making personal attacks or statements about race, sexual orientation, religion, heritage, etc. Hate speech is not tolerated.
• Publish, post, upload or distribute any content, such as a topic, name, screen name, avatar, persona, or other material or information, that XD (acting reasonably and objectively) determines is inappropriate, abusive, hateful, harassing, profane, defamatory, threatening, obscene, sexually explicit, infringing, privacy-invasive, vulgar, offensive, indecent or unlawful.
• Post a message for any purpose other than personal communication. Prohibited messages include advertising, spam, chain letters, pyramid schemes and other types of solicitation or commercial activities.
• Post any politics, religion, ethnicity, and/or sexual content that may be offensive and discriminatory to other users.
• Post any solicitation information in connection with cheating tools, real money trading (if applicable laws or regulations required otherwise), boosting and/or other activities prohibited by XD.
• Conduct inappropriate, abusive, harassing, profane, threatening, hateful, offensive, or vulgar in-game behaviours, including but not limited to maliciously harm or kill teammates in Games, maliciously chase and kill in Games, etc.
• Other conducts that may violate the laws, regulations, local policies applicable in the country or region where You live or work.
• Encourage or assist other users to do any of the above.
9.3 XD reserves the right to edit or remove any message or Contents posted in Games or forums without notice for any reason. Posting privileges are provided as a courtesy that can be rescinded at any time, at XD’s sole discretion. XD reserves the right to take one or more actions described in Section 8.5 if You violate the stipulation in Section 9.2.

10. Service and Availability

10.1 You acknowledge that XD Services may be interrupted for reasons within or beyond the control of XD. XD cannot and does not guarantee that You will be able to access to our Games or XD Services whenever You wish to do so. In the following circumstances, XD will not be liable for any damage (including the loss of any Virtual Currency or Virtual Items), nor will XD compensate You for the interruption or suspension of Games and XD Services:
• Periodic inspection, updating, or maintenance of Games and/or XD Services. • Any damage or destroy to the game server. • Unexpected crush down of software, hardware, or electronic communication equipment. • Network failure resulting from activities of third-party service providers. • Emergency act to protect the safety or security of any users or third parties. • Any unforeseeable and/or inevitable problem on the server or system. • Other circumstances caused by a third-party or force majeure.
10.2 XD reserves the right to terminate whole or part of its services, in its sole discretion, with notice demanded by applicable laws in advance.

11. Termination

This Agreement is effective from the earlier of the date You purchase, download, or use the Game, until terminated according to its terms. Both You and XD (or its licensors) may terminate this Agreement at any time for any reason or for no reason.
Termination by XD will be effective upon notice to You, termination, or deletion of Your Account (if any), or XD’s decision to permanently discontinue offering and/or supporting the Game or XD Services, which it may do at any time in its sole discretion. You may terminate this Agreement (and consequently, Your Account (if any)) at any time by accessing to the customer support and notifying XD. Upon termination of this Agreement, Your right to use the Game shall immediately cease, and You must immediately uninstall the Game and destroy all copies of the Game in Your possession.
Notwithstanding the foregoing, obligations under this Agreement, for example obligations related to intellectual property rights (Section 3 and 7) etc. shall survive the termination of the Agreement. And also, after this Agreement is terminated, both parties shall still be responsible for any consequences resulting from such party’s behavior before the termination, that is to say, if any third party hold XD liable for the consequences of Your actions prior to the termination of this Agreement, XD has the right to recover all the damages from You.
You will not receive any compensation or reimbursement for any Virtual Iterms and Virtual Currencies upon termination of this Agreement for any reason, whether such termination was voluntary or involuntary, except as required by applicable law or policy.

12. Disclaimer; No Warranty; Limitation of Liability

12.1 YOU ACKNOWLEDGE AND EXPRESSLY AGREE THAT XD MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, ACCURACY, FITNESS, PERFORMANCE, OR INTEROPERABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND ANY CONTENT CONTAINED WITHIN GAMES AND XD SERVICES FOR ANY PURPOSE. YOUR USE OF GAMES AND XD SERVICES IS AT YOUR OWN RISK. XD SERVICES ARE LICENSED AND PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
12.2 XD HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO GAMES AND XD SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE EXTENT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSIONS AND DISCLAIMERS OF WARRANTIES AS SET FORTH ABOVE, SOME OF THE ABOVE EXCLUSION MAY NOT APPLY TO YOU, IN WHICH CASE ALL WARRANTIES WILL BE LIMITED TO THE FULLEST ENTENT PERMITTED BY APPLICABLE LAWS. YOU ACKNOWLEDGE THAT THE DISCLAIMERS AND EXCLUSIONS CONTAINED HEREIN WILL SURVIVE ANY TERMINATIIN OR EXPIRATION OF YOUR ACCESS TO GAMES OR XD SERVICES.
12.3 YOU SPECIFICALLY AGREE THAT IN NO EVENT WILL XD, OUR REPRESENTATIVES, MANAGERS, PARTNERS, SHAREHOLDERS, JOINT VENTURERS, THIRD-PARTY CONTRACTORS, EMPLOYEES, LICENSEES, LICENSORS, ADVERTISERS, OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, OR OTHER DAMAGES WHATSOEVER ARISING IN CONNECTION WITH THE USE OF XD SERVICES, ANY INTERRUPTION IN AVAILABILITY OF XD SERVICES, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LOSS OF DATA, OR USE, MISUSE, RELIANCE, REVIEW, MANIPULATION, OR OTHER UTILIZATION IN ANY MANNER WHATSOEVER OF XD SERVICES OR THE DATA COLLECTED THROUGH XD SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, OR OTHER FORMS OF DAMAGES, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12.4 THE MAXIMUM AGGREGATE, CUMULATIVE LIABILITY OF XD, OUR REPRESENTATIVES, MANAGERS, PARTNERS, SHAREHOLDERS, JOINT VENTURERS, THIRD-PARTY CONTRACTORS, EMPLOYEES, LICENSEES, LICENSORS, ADVERTISERS, OR AGENTS WILL NOT EXCEED YOUR DIRECT DAMAGES, IF ANY, UP TO THE TOTAL FEE PAID BY YOU TO US DURING THE THREE [3] MONTHS PERIOD TO YOUR MAKING A CLAIM AGAINST XD.

13. Indemnification

You agree to defend, indemnify, and hold XD, our representatives, managers, partners, shareholders, joint venturers, third-party contractors, employees, licensees, licensors, advertisers, or agents harmless from and against any and all loss, costs, expenses (including reasonable attorneys’ fees and expenses), claims, damages and liabilities related to or associated with Your use of XD Services and any alleged violation by You of this Agreement. XD reserves the right to assume the exclusive defence of any claim for which XD is entitled to indemnification under this section. In such event, You shall provide XD with such cooperation as XD reasonably request.

14. Governing Law and Dispute Resolution

14.1 You agree that any dispute, controversy, difference, or claim arising out of or relating to this Agreement, a Game, or the Services, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to this Agreement, a Game, or the Services (collectively, “Disputes”) shall be governed by and construed in accordance with the laws of the Republic of Singapore, without reference to choice of law rules and not including the provisions of the 1980 U.N. Convention on Contracts for the International Sale of Goods. Any law or regulation which provides that the language of a contract will be construed against the drafter will not apply to this Agreement.
You understand and agree that any dispute arising under this Agreement shall be settled through friendly negotiation by both parties. If mutual agreement cannot be reached through negotiation, either party has the right to have the dispute finally and exclusively resolved by arbitration after sending a written notice to the other party. The arbitration shall be conducted in Singapore under the auspices of Singapore International Arbitration Center (“SIAC”). The arbitration proceedings shall be conducted in English. You hereby consent to and waive all defenses of lack of personal jurisdiction and/or forum non convenience with respect to venue and jurisdiction.
14.2 Subject to applicable laws and regulations, You confirm and agree that any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither You nor XD will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No proceeding will be combined with another without the prior written consent of all parties.
14.3 You acknowledge that, to the extent permitted by laws of Your country, any disputes arising out Your access or use of XD Services shall be filed within the earlier of: (1) one [1] year since Your aware of such dispute, and (2) one [1] year from the occurrence of the claim or cause of action.
>

15. Miscellaneous

15.1 Entire Agreement. This Agreement, including the Privacy Policy, constitutes the entire agreement between You and XD, superseding any prior or contemporaneous communications and proposals (whether oral, written, or electronic) between You and XD.
15.2 Severability. If any provision of this Agreement is found to be illegal or unenforceable, that provision will be severed. The remainder of this Agreement will remain in full force and effect. The severed provision will be replaced by an enforceable provision that comes closest to the intention underlying the unenforceable provision.
15.3 Assignment. This agreement may not be assigned, in whole or part, whether voluntarily, by operation of law, or otherwise, by You without the prior written consent of XD. XD may assign, license, delegate, or otherwise transfer its rights or obligations hereunder to any third party without restriction. Subject to the preceding sentences, the rights and liabilities of the parties hereto are binding on, and shall inure to the benefit of, the parties and their respective successors and permitted assigns. Any attempted assignment other than in accordance with this Section shall be null and void.
15.4 No waiver. XD’s failure or delay to exercise any right set forth hereunder shall not be considered as a waiver of it, nor shall any single or partial exercise of any right preclude XD’s further exercise of it.
15.5 Notice. XD may send You notice through XD Services, the official website, by email or any other means that You may inform us of.

16. Contact Us

Should You have any question to this Agreement, You can easily access to the customer support and contact XD by clicking the in-game customer support contact button, and such button can be found in General Setting or other similar function pages of the corresponding Game and/or XD Services.

Privacy Policy

Effective Date: 23/10/2024

Throughout this Privacy Policy we refer to “Services”, which means our websites, game services, surveys, promotions, contests, purchases, community support, and other activities related to [Go Go Muffin] (the Game). Also, when we use the terms “XD”, “we”, “us” or their derivatives, we are referring to X.D. Global(HK) Limited and XD’s affiliates. Affiliate in this Privacy Policy shall mean an entity that directly or indirectly controls, is controlled by or is under common control with XD Entertainment Pte. Ltd hereto.
With so many users using XD Services, we, XD, understand the importance of your privacy and respect the privacy and security of every user. Maintaining the privacy and the trust of our users is important to us. This Privacy Policy summarizes our policies and processes on how we collect, use, disclose, transfer and store your personal information.

IT IS IMPORTANT FOR YOU TO UNDERSTAND HOW THIS HAPPENS AND HOW YOU MAY CONTROL IT. AND BY ACCESSING OUR WEBSITES OR OTHERWISE, USING OUR SERVICES AND CLICKING “AGREE” BUTTON ON THE POP-UP WINDOW, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED THE FOLLOWING TERMS. IN THE CASE YOU DO NOT AGREE TO ANY OF THE TERMS, YOU MAY IMMEDIATELY STOP USING OUR SERVICES.
Our Services are not designed for Minor, and since a “Minor” is usually considered to be under the age of [16(EEA)/13 (the USA and other countries or regions)/12 (Brazil and other countries or regions) Subject to the laws of your country] under applicable law of most regions, we do not directly provide Services to Minor under the age of [16/13/12] If you are under the [16/13/12] you shall ask for the consents of your parent or legal guardian before using our Services. We also do not knowingly collect Data from Minor through the Service. If you are the parent or guardian of a Minor and you believe that we have inadvertently received your child’s information, please contact us through the methods listed in Section IX. We will delete the Data from our records as soon as possible after verifying your identity. If you are not a parent or legal guardian but believe that we might possess any Data from or about a Minor under the age of [16/13/12], you are also encouraged to contact us as well. We encourage parents to instruct their Children to never give out personal data when online.
IN THE EVENT OF A MERGER, ACQUISITION, REORGANIZATION, BANKRUPTCY OR OTHER SIMILAR EVENT, WE WILL MAKE AN ANNOUNCEMENT IN ADVANCE, DISCLOSE THE DETAILS OF THE EVENT AND INFORMATION ABOUT THE SUCCESSOR, AND WITH THE EXPRESS CONSENT OF YOU OR YOUR GUARDIAN IN ADVANCE AGAIN, YOUR PERSONAL DATA MAY TRANSFER TO THE SUCCESSOR OF XD.

Ⅰ. About This Privacy Policy

This Privacy Policy explains how we collect, use, protect, and store your Personal Information (defined below) and how we comply with applicable data protection laws. It does not apply to other non-XD service providers, including third-party services as described in Section II, which may be embedded in our Services in the form of Software Development Kit (“SDK”), Application Programming Interface (“API”) or directly linked to our Services. Those third-party service providers may access your data as data controller and operate under their own privacy policies, and you can refer to Section IV for more details.
XD’s Privacy Policy does not include the privacy policies of third-party service providers, nor does it bear any joint liability for them. If you need to exercise related rights or think that third-party service providers infringe your rights, please contact their corresponding DPO.

Ⅱ. What Data We Collect and Process

Personal information may be collected from you during your use of the Service, including, during (a) the registration process, (b) promotional activities, (c) customer support and technical service requests, and/or (d) ordering and use of products and other services, or from and through third-party service providers and partners.
We may also collect information that does not generally identify you but may become associated with your account. We reserve the right to use information that does not generally identify you in connection with any lawful purpose.
1. Information We Need You to Provide or Information You Provide to Us Voluntarily For using XD’s Services, we may ask you to provide necessary information or you may provide information to us voluntarily. In general, we will collect the following information that you may provide to us :
1) Information You give us when register for the Game and set up your profile for the Game: your nominated nickname, and information we import from your connected social media account in order to set up your profile, including your nickname as it appears on your social media profile, your profile picture, etc. For certain regions, you may also be asked to provide us with your date of birth (stored device-side only) to verify your age and for administration of the gameplay management system (subject to local legal requirements). You also provide us with additional information when you set up your profile for the Game (including information you voluntarily elect to provide, such as gender) or your nickname when you log-in as a ‘guest’ in order to use the Game.
2) Information you provide when you contact our support team or DPO team: Information that you provide in your communications; Specifically, For requests relevant to data or privacy subject, we may collect information to verify your identity, your rights and to process the requests, including country/region, alias, user email address, screenshot of Game, account ID, account registration date, account balance, request details, and if applicable, name of requestor, email address of requestor, requestor’s relationship with user, proof of requestor’s identity, proof of user’s identity and requestor’s authority.
3) Information you provide when participating in-game surveys, sweepstakes events, game-based event, etc.: When you participate in a survey we will process the information you provide to us as part of the survey, such as country, age, gender, profession and email address; When you participate in one of our sweepstakes events, you may provide us with information such as email address, Open ID, phone number, mailing address and country; If you participate in our game-based events, to send you digital prize(s) if you win such prize(s), we may collect and process your email address and telephone number; to deliver physical prize(s) if you win such prize(s), we may collect and process your name (as shown on your passport), email address, telephone number, mailing address and postal code. You understand and agree that you may refuse to provide the above information, but it will result in us being unable to mail such prize(s) to you.
2. Information We Collect Automatically
We automatically collect certain data from you when you use the Services, namely:
1) IP address: we collect IP address to allow you to connect to the Game server; and suggest your country/region when you seek to change your location setting.
2) Device information: such as application version, battery level, WiFi strength, available space, network type, OS version, platform, carrier, country code, series ID, Android ID, IDFV, WiFi SSID (stored device-side only) and time zone settings, registration time, login time.
3) Game play statistics (e.g. level, scores, game settings).
4) Transaction Records: cost, product purchased, IP address, details of transactions linked to your player ID, and device details including OS version, phone model, device root status, etc. For security reasons and to better protect your privacy, we do not directly collect or store your payment information like valid credit card number, expiration date, etc.
5) Malicious content information: signatures, nicknames, profile photos and chat histories which is suspicious of containing malicious content such as the sale of plug-ins or pornographic or any other malicious contents as stipulated in the END USER LICENSE AGREEMENT (we will detect if your signature, nickname, profile photo or chat history contains malicious information and changing it to its default setting and prompting you to change it subsequently if this is the case).
Please note that if certain features on the Services are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the Services over time. These features are subject to those third parties’ privacy notices and policies.
3. Data We obtain From Third- Parties
We also may receive Personal Information from or through certain third-party service providers (such as Social Media Platforms, third-party payment platforms, Advertising Partners, Fraud-Detection Service Provider, Customer Support Partner, Anti-Crack and Anti-Cheat Service Provider, etc.) which provide us services in support of the operation of XD Services:
1) Data we imported from the Social Media via which you choose to log in XD Services (eg: for sign-in with Google, we will import Google ID, profile image, etc.]).
2) Malicious content/behavior information related to cheat and fraud and any other prohibited behaviors as stipulated in END USER LICENSE AGREEMENT, such as video clips of suspected cheating behavior generated from user’s in-Game instructions detected by our third-party anti-cheating service provider.
3) Data from third-party payment platforms when you conduct any transaction within the Game to facilitate your transaction and to maintain transaction records.
4) Data to measure the effectiveness of our advertising campaign from our advertisement service provider.
5) Safety observation and security related information: such as game crashes and errors data.
We collect the above information for the purposes to update your profile, perform market analysis, and/or otherwise improve the XD Services. We abide by this Privacy Policy when we use Personal Information provided to us by third-parties.
Certain game features or third-party services embedded in our Services may require for the access to your Camera, Microphone, Write/Read-External-Storage and other sensitive device or usage data, we will use a runtime permissions request whenever available, prior to accessing data gated by Android or IOS permissions. For example, if you want to use the Scan QR code feature, you will be required to grant the Camera Permission; if you want to function the in-game voice-chatting feature, you will be required to grant the Microphone Permission; if you want to store/read game data, or want to store/read/post/share photos or screenshots, you will be required to grant the Write/Read-External-Storage permission (or other similar permission with different name in the operating system), etc.

Ⅲ. How does XD Use Your Personal Information?

1. We only collect, use, store, and process your Data based on:
1) The principle of lawfulness, fairness and transparency;
2) Your consent that we may obtain from you time to time;
3) Specified, explicit and legitimate purposes;
4) The extent that is adequate, relevant and limited to what is necessary in relation to the purposes, such as to perform the obligations under END USER LICENSE AGREEMENT and to provide our Services;
5) Your or our other legitimate interests;
6) Necessity for protecting the vital interests of you;
7) Other legal bases including if required under any law or required by governmental and regulatory bodies.
2. We need collect and use certain Personal Information to operate our business and to enhance and personalize your Service experience, such as:
1) Software: For example, identify, fix, and troubleshoot bugs and service errors; provide software updates;
2) In-game Communications: For example, enable you to communicate, share your gaming experiences, or express your feelings with other users;
3) Account: Set up and maintain your accounts; activate or authenticate your games and save game progress and status; recover your account, locate your account when you receive rewards;
4) Gaming Functions: For example, facilitate your gameplay on multiple devices; enable purchasing related functions; monitor, analyze, test, improve, and develop our Service, etc.;
5) Marketing/Advertising(optional): For example, serve and measure the effectiveness of advertising; adhere to your preferences and to deliver dynamic and personalized content;
6) Solve In-game disputes: Keep our Services safe and fair, investigate and resolve disputes between you and other users as well as XD;
7) Compliance and security: help identify fraud and illegal behaviors, comply with the law or to enforce our agreements and policies, ensure the security of our services, to maintain a fair gaming environment in the Game and to prevent the sale of plug-ins or the availability of pornographic content on the services.
3. We need collect and use certain Personal Information to provide you with customer support, including:
1) Help identify and troubleshoot problems with your account or Services;
2) Collect your opinions through surveys or questionnaires;
3) Communicate with you and respond to your specific requests or questions;
4) Help you find your friends or share your related gaming experience;
5) Manage and send you confirmations and important information about your account, purchases, subscriptions, and warranties.
For the purposes set forth above and to successfully operate the Services, our affiliates may be commissioned to access and process your information from time to time. All related affiliates may only use your Personal Information in accordance with this Privacy Policy. In all of the above cases and purposes, you acknowledge and confirm that we may analyze, profile, segment, merge and/or update all collected data (regardless of an aggregated or individualized manner) for the purposes of improving service quality and providing a better experience to users. EXCEPTION: IF WE IDENTIFY YOU AS A MINOR UNDER THE AGE OF 16, WE WILL NOT CONDUCT PERSONALIZED ANALYSIS AND PUSH SERVICES. IF YOU ARE THE GUARDIAN OF A MINOR, YOU CAN ALSO ASK US TO STOP THE ABOVE ANALYSIS AND SERVICES AFTER PROVING YOUR GUARDIANSHIP STATUS.

Ⅳ. Who May Access Your Personal Information?

In addition to XD and/or its affiliates, other parties may also access your personal data in the following situations. You acknowledge that you have foreseen and agreed to the occurrence of such disclosure when you provide your personal data.
1. Other Users
Social features are a core component of our games and Services, other players and users may, for example, see your profile data, in-game activities and read the messages you have posted depending on the setting adopted by you. We strongly recommend that all users avoid posting personal or sensitive information at any time, do not use your real name when selecting a username or post your real name in public-facing areas of the Services, such as forums, chat rooms, or message boards, and do not share anything private about yourself on such public platforms, including your phone number or address. Use usernames/nicknames instead of real names at all times.
2. Competent Authorities
We may provide certain portion of your Personal Information to judicial or administrative authorities when we are required to do so by law, legal process, or a reasonable request from law enforcement authorities or other government officials. Besides, we may disclose certain portion of your Personal Information within a strictly limited scope of recipients when we reasonably think it is necessary to protect us, our users or a portion of the public.
In addition to be required by applicable laws, we reserve the right to disclose your Personal Information in the cases if we, in our good faith, believe that disclosing such data is necessary to identify, contact, or bring legal action against you, if (a) you are violating any agreements between us, such as the END USER LICENSE AGREEMENT and this Privacy Policy or otherwise damage us; (b) you are infringing third parties’ rights and interests (including but not limited to intellectual property rights); and/or (c) we believe that it is necessary to prevent fraud or other illegal activities.
We ensure that, even in this case, we will not provide your Personal Information to third parties.
3. Third-Party Service Providers
XD works with some (if any) third-party service providers and business partners to support the operation and provision of our Services. For example, we may share certain limited information, such as device identifiers, with marketing partners for purposes of executing and optimizing campaigns, and gauging the effectiveness of advertising and other marketing strategies solely on XD’s behalf. Other common examples include partners that assist with cloud storage, payment processing, customer supporting ticketing, and monitoring and securing the XD Services. These service providers are not authorized by us to use or disclose personal information except as necessary to perform services on our behalf or comply with legal requirements and we do not share Personal Information with third parties for their direct marketing purposes.
Besides, some of third-party services being linked to or embedded in XD Service may use cookies, web beacons, and/or other technologies to collect or receive data about you according to their own Privacy Policy, and we cannot control the information that these third parties collect or how they use that information. We strongly encourage you to check their own Privacy Policies on their official websites and learn more about their data processing practices. Notwithstanding the foregoing, if you discover that any third party collects or processes your Personal Information illegally or in a manner which worries you, you are encouraged to contact us, and we will make reasonable efforts to help you.

Ⅴ. Data Storage, Cross-Board Transfer, Security and Retention

1. Storage and Cross-Board Transfer
Our Service is global by nature and you understand and agree that we may store or process your Personal Information outside of the country where we collect it or in which you reside; You hereby unconditionally agree and permit that we may transfer, share, disclose all or any of your Personal Information to third parties or service providers or other entities where necessary in relation to the purposes identified in this Privacy Policy. As different countries may have different Data Protection and Privacy laws, policies, and other regulations, you are fully aware that applicable laws in some country may not offer you privacy protection which is in the same level as such offered in the country where you live or work. In such cases, we will take steps to ensure adequate safeguards are in place to protect your data, for example, we will contractually oblige the receiving parties to ensure that same level of data protection is accorded to your information that is adhered to by us under applicable law. Further, we contractually ensure that such information is not disclosed, published, or transferred further.
2. Security Safeguard
Security of our users’ Personal Information is a priority at us, and we are continuously implementing and updating administrative, technical, and physical security measures such as access control, compressed encryption to help protect your data against unauthorized access, loss, destruction, or alteration. As part of our privacy compliance processes we review these security procedures on an ongoing basis to consider new technology and methods as necessary. Due to the continuous updating of technology, we will try our best to continuously improve our information protection measures. If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. If there is a security breach, we may also post a notice on our Website or by other effective means to notify you for you to take steps to protect the safety of your information as well as your property. We will send an emergency report to authorities in case that the security breach is serious and assist authorities as well to take steps to prevent further harm.
3. Data Retention Policy
We will keep your personal information for as long as your account is active (login behavior for at least 12 months)or that information is necessary for us to provide you with the XD Services unless we receive your request to delete. And we will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or where a longer storage and retention period is required to comply with any statutory, regulatory, or legal obligations. After that, your personal information will be deleted, blocked or anonymized, as provided by applicable law.
In the case you request to remove or delete your personal information, we will retain your personal information as long as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and/or enforce the agreements between us. Please note that the remove or deletion any of your personal information may result in the termination of some of our applicable services.
Information you have shared with others such as your chat logs with other users may continue to be retained for other users in the Services, even after your Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers. Data protection and information security is important for us. While providing services to you and other users, we operate and maintain the Services or Game so as to protect Data and our systems from accidental or malicious loss and destruction. Therefore, as part of provision of Service and on account of overall safety of Data of all users, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Ⅵ. What Rights do You Have to Your Personal Information?

1. Right to Access/Data Portability, Correct, Delete or Withdraw consent, Restrict/Object Processing
Subject to any limitations under applicable law, you have the right to request access to your Personal Information and exercise the following rights :
1) You have the right to access, correct or update your Personal Information. In many cases, you can review or update the Personal Information in your account by accessing your account online or contacting us.
2) You have the right to request deletion of your account and related Personal Information. If you choose to have your Personal Information removed from our active databases, subject to the terms and conditions as set forth in Section V, we will carry out your request within 30 days after we verify your identity unless otherwise required by applicable laws and regulations. After deletion, we will only retain necessary information to document your request and the actions we took to carry out your request. And you are fully aware that once your personal information is deleted, we will not be able to provide you with corresponding services or recover the information with current technology.
3) Where you have provided your consent to our collecting and processing of your personal information, you can always withdraw your consent at any time by turning off it in your mobile device settings or contact us through the methods listed in Section IX. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Upon receiving your request to withdraw your consent we will stop the process and delete the corresponding information as well.
4) You have the right to restrict certain processing of your Personal Information, and the right to object to some types of processing of your Personal Information subject to Section VI of this Privacy Policy.
5) You have the right to object to the usage of your Personal Information for marketing or advertising purposes.
You may exercise any of the rights described above by using any functionality available while using the Service and/or sending an email to the DPO email as listed in Section IX and we will respond within 30 days or other shorter period (if any) as required by applicable laws or policies in the country where you live or work after. To protect your privacy, we may need to take steps to verify your identity before fulfilling your request.
We will process such requests in accordance with applicable laws. Please note that we are legally prohibited from carrying out requested actions in some circumstances, including (i) when we are unable to confirm your identity; (ii) where the request is considered excessive, and (iii) where doing so would adversely affect the rights or freedoms of other individuals.
2. Additional Notice for Users Whose Data is Subject to California Law
The personal information that XD collects, uses and/or discloses and has collected, used, and/or disclosed from users as set forth above in the twelve months prior to the effective date of this Policy, may include personal information as defined under the California Consumer Privacy Act (“CCPA”), depending on how you have accessed the Services and interacted with us.
For purposes of the CCPA, we do not “sell” personal information and in the past twelve months prior to the effective date of this Policy did not sell any personal information of our users, as defined under the CCPA. The California “Shine the Light” law also gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
In accordance with the CCPA or other applicable law, you may have the right to: (i) request confirmation of whether we are processing your personal information; (ii) obtain access to or a copy of your personal information; (iii) receive an electronic copy of your personal information or ask us to send that information to another company; (iv) restrict our uses of your personal information, including the right to opt in or opt out of the sale of your personal information to third parties, depending on applicable law; (v) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed personal information; and (vi) request erasure of personal information held about you by XD, subject to certain exceptions prescribed by law.
XD will not discriminate against any user for exercising their rights under the CCPA, although some of the functionality and features available on the Services may change or no longer be available. Any differences in the Services are related to the value provided.
3. Right to Lodge a Complaint
You have the right to lodge a complaint regarding our collection, processing, or storage of your Personal Information with a data protection supervisory authority in the country where you live or work.

Ⅶ. How does XD Use Cookies or Similar Technologies

In order to measure the effectiveness of our services, some pages on our websites may use cookies, which are small text files for added functionality or for tracking site usage. We may use cookies and/or authorize third party’s tracking-utility, from time to time, (a) to log your IP address in determining the path that users take on our sites and identifying repeat users of our sites, (b) to collect the websites or sources that linked or referred you to our services, and/or (c) to collect technical data about the devices and software you use to access our services, the operating system of your devices, and other similar technical data. Notwithstanding the foregoing, we do not link your IP address to your other Personal Information. If you do not wish to accept cookies or want to be notified of when they are placed, you may set your web browser to do so, if your browser permits.
We use the cookies, web beacons and similar technologies to personalize your experiences on our services and for various other purposes, including:
1) remembering you: cookies, web beacons and similar technologies can help us identify you as a registered user or keep the preferences or data that you have previously provided;
2) analyzing how you use our services: we can use cookies, web beacons and similar technologies to understand what visitors (including users) are doing on our services, or what pages or sections are most popular;
3) serving advertising: cookies, web beacons and similar technologies help us provide you with advertising that we believe is relevant to you or of interest to you, on the basis of your provided data; and/or
4) other related functions or purposes mentioned in Section II & III.
Our authorized third-party service providers or we may use cookies and similar technologies to provide and personalize the services, prevent fraud and for other purpose mentioned above. Please note you can disable cookies in your browser settings, while some parts of the XD Services may then not function properly.

Ⅷ. How Will XD notify You of Changes to this Privacy Policy?

We may update this Privacy Policy from time to time to accommodate changes in technology, law, our operations, or for any other reason we determine is necessary or appropriate, you agree to review it for the updates on this page frequently. We will indicate the last updated Date at the top of this page. For major updates, we may also notify you by placing a clear notice in the Services, sending private messages or e-mails, posting the new Privacy Policy on our websites, or other notification methods that may be appropriate based on the nature of the updates. All changes to the Privacy Policy will be effective when posted, and your continuous use of any of the Services after the update will be deemed as your acceptance for the updated Privacy Policy unless material changes are involved, in which case we may obtain your consent again in the form of a pop-up window when you log into our Services.

Ⅸ. How Can You Contact XD?

If you have questions, comments and requests regarding this privacy policy and/or your rights, or you want to exercise any of the rights described above or if you have questions regarding your rights, Please contact our Data Protection Officer (DPO) by sending an email to privacy@xd.com.